Privacy Policy
🔒 Privacy Policy
Last Updated: October 2025
At Maison A&C ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
📋 Information We Collect
Personal Information You Provide:
When you make a purchase or create an account, we collect:
- Contact Information: Name, email address, phone number
- Shipping Information: Delivery address
- Payment Information: Credit card details (processed securely through our payment provider)
- Order History: Products purchased, order dates, amounts
Information Collected Automatically:
When you visit our website, we may collect:
- Device Information: IP address, browser type, operating system
- Usage Data: Pages viewed, time spent on site, referring website
- Cookies: Small data files stored on your device (see Cookie Policy below)
🎯 How We Use Your Information
We use your personal information to:
- ✅ Process and fulfill your orders
- ✅ Send order confirmations and shipping updates
- ✅ Respond to your questions and provide customer support
- ✅ Improve our website and product offerings
- ✅ Send promotional emails (only if you opt-in)
- ✅ Prevent fraud and ensure security
- ✅ Comply with legal obligations
🔐 How We Protect Your Information
We take data security seriously and implement measures to protect your personal information:
- 🔒 Secure Encryption: All payment transactions are encrypted using SSL technology
- 🛡️ Limited Access: Only authorized personnel have access to your data
- 💾 Secure Storage: Data is stored on secure servers
- 🚫 No Sale of Data: We never sell your personal information to third parties
🤝 Sharing Your Information
We may share your information with trusted third parties only when necessary:
- Payment Processors: To process your transactions securely (e.g., Shopify Payments, PayPal)
- Shipping Carriers: To deliver your orders (e.g., DHL, FedEx, UPS)
- Email Service Providers: To send order confirmations and updates
- Legal Requirements: When required by law or to protect our rights
We do NOT:
- ❌ Sell your personal information
- ❌ Share your data for marketing purposes without your consent
- ❌ Use your information for purposes other than those stated in this policy
🍪 Cookies Policy
We use cookies to:
- Remember your preferences and shopping cart items
- Analyze website traffic and improve user experience
- Provide personalized content
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
📧 Marketing Communications
With your permission, we may send you:
- Promotional emails about new products or special offers
- Newsletters with helpful tips and information
You can opt-out at any time by:
- Clicking the "unsubscribe" link in any email
- Contacting us at support@maisonac.com
Note: You'll still receive essential order-related emails even if you opt-out of marketing.
🌍 Your Rights (GDPR & CCPA Compliance)
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data to another service
- Opt-Out: Opt-out of marketing communications or data sharing
To exercise these rights, please contact us at support@maisonac.com.
👶 Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.
🔄 Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
📞 Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Email: support@maisonac.com
Business Name: Maison A&C
Website: maisonac.com
We're committed to protecting your privacy and ensuring a safe shopping experience. 💙