Contact
π Contact Us - We're Here to Help
At Maison A&C, we're committed to helping you find the right adaptive dining solutions for yourself or your loved ones. Whether you have questions about our products, need guidance on which utensil is best for your needs, or require support with your order, we're here to assist.
π¬ How Can We Help You?
We welcome inquiries about:
- π΄ Product recommendations - Not sure which adaptive utensil is right for you? We can help!
- π¦ Shipping and delivery - Questions about delivery times or international shipping
- π° Customs and duties - Understanding DDU policies and import taxes
- π Returns and exchanges - Need to return or exchange a product?
- π‘οΈ Product care - How to clean and maintain your adaptive utensils
- β€οΈ Caregiver support - Guidance for those caring for loved ones with mobility challenges
π§ Get in Touch
Email: support@maisonac.com
Response Time: We typically respond within 24-48 hours during business days.
Please include your order number (if applicable) and a detailed description of your question or concern so we can assist you more efficiently.
π International Customers
We proudly serve customers in:
- πΊπΈ United States
- π¨π¦ Canada
- π¬π§ United Kingdom
- πͺπΊ European Union (Germany, France, Italy, Spain, and more)
- π¦πΊ Australia
- π³πΏ New Zealand
All orders ship with free international shipping and typically arrive within 7-15 business days.
β Quick Answers
Before reaching out, you might find answers to common questions in our FAQ page, including:
- Shipping times and costs
- Customs duties and taxes (DDU policy)
- Return and refund policies
- Product safety and materials
π We're Here for You
Choosing adaptive dining tools is an important decision, and we understand it can sometimes feel overwhelming. Our team is passionate about helping individuals maintain their independence and dignity at mealtime.
Don't hesitate to reach outβwe're here to support you every step of the way.
With care and respect,
The Maison A&C Team